Case studies from real clients across a range of industries.
Selected real clients ZestMate (Zoho Authorized Partner) has implemented Zoho for — 18 clients across 15+ industries.
No system to track sales activity or shipments; delivery documents handled manually.
Zoho CRM Enterprise + custom modules for delivery & shipping documents — sales and shipment status in one system.
No CRM to track sales activity.
Zoho CRM Enterprise implementation — full pipeline and sales-activity tracking.
No CRM to track sales activity and customer accounts.
Zoho CRM Professional implementation — full pipeline and customer-account visibility.
Needed a system to manage the partner/dealer network.
Zoho Bigin tuned for partner/dealer management.
Needed CRM + Helpdesk for sales and support.
Zoho CRM Plus (CRM + Desk) covering both sales and support.
No CRM to manage the recruitment pipeline; sales and service disconnected.
Zoho CRM for the recruitment pipeline + Zoho Desk customization connecting service work.
No CRM to manage inventory and buyer leads.
Zoho CRM customization fitted to used-car sales.
No CRM to manage students and partners.
Zoho CRM Professional + customization for students and partners.
No CRM or Helpdesk for sales and after-sales support.
Zoho CRM + Helpdesk customization covering pre- and post-sale.
No Helpdesk system to manage support tickets.
Zoho Desk implementation & customization for structured ticketing.
No CRM to manage loan applications and leads.
Zoho CRM implementation & customization for applications and leads.
No system for student lifecycle management.
Zoho CRM implementation & customization for the full student lifecycle.
No CRM to track customers and shipments.
Zoho CRM implementation & customization — customers and shipments in one place.
Needed advanced CRM customization beyond standard.
Zoho CRM implementation + customization to the real business workflow.
Needed advanced CRM customization for the booking workflow.
Zoho CRM implementation & customization fitted to the booking workflow.
No CRM for student & parent communication.
Zoho CRM customization for student/parent communication.
No CRM for project pipeline and customer tracking.
Zoho CRM customization fitted to the solar installation workflow.
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